What can we help you?
Q&A
If you’re stuck or it’s serious, ask us.
This is the place for questions that need direct support from the NIN.Earth team.
Use this when:
You can’t find a solution in existing guides or FAQs
Something looks broken (bugs, errors, unexpected behavior)
You need clarification on rules, policies, or account / wallet-related issues
You want to report abuse, suspicious activity, or a safety concern
What users should expect:
A real response from the team (automated)
Follow-up questions if more details are needed
A resolution path (fix, explanation, or escalation)
FAQ
We’ve answered this before, follow the steps and resolve it now.
This is a self-service library where users fix common problems by following step-by-step answers already written.
Use this when:
You’re dealing with known, repeatable issues
You want the fastest answer without waiting
You want to learn how something works in a stable, predictable way
What users will find:
Short explanations + clear steps
Screenshots or simple checklists (when needed)
Common causes and quick fixes
“If this didn’t work” next steps (usually pointing to Ask Us)
Community
Learn from other users, share solutions, and grow together.
This is where users help each other by sharing tips, workarounds, and real-world experience.
Use this when:
You want best practices, recommendations, or opinions
You want to see how other users use features creatively
You’re exploring advanced workflows, strategies, or edge cases
You want faster peer feedback or multiple perspectives
What users should expect:
Helpful discussions, but not official decisions
Different answers depending on user experience
Useful discoveries that can later become official FAQs
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